Everything you need to know about our shipping policies
Effective Date: January 2, 2026
At Nikn Lotus, we strive to get your creative workspace essentials to you as quickly and reliably as possible. As a small, Bahamian-based business, we partner with trusted dropshipping suppliers (primarily in the US) to fulfill orders efficiently. Please note that we are a non-inventory store, so items are shipped directly from our partners to minimize delays and costs.
Order Processing
- Processing Time: Most orders are processed within 1-3 business days (Monday-Friday, excluding Bahamian holidays like Junkanoo or US holidays if affecting suppliers). Custom or personalized items (e.g., motivational plaques with specific quotes) may take 4-5 business days.
- Confirmation: You'll receive an email confirmation once your order is processed and shipped, including tracking details where available.
Shipping Methods and Times
- Local Pickup: Confirmation email will be sent with pickup time agreed upon with the customer.
- Domestic Shipping (Bahamas): Via local couriers like DHL or UPS. Estimated delivery: 3-5 business days after processing.
- US Shipping: Standard via USPS, FedEx, or UPS. Estimated delivery: 5-10 business days.
- International Shipping: Available worldwide via DHL, UPS, or USPS International. Estimated delivery: 7-21 business days, depending on destination.
Customs, duties, and taxes are the responsibility of the recipient and may cause additional delays. We recommend checking your local regulations. - Shipping Rates: Calculated at checkout based on weight, destination, and method.
Free shipping on orders over $50 (US and Bahamas only).
Flat rate: $5-10 for standard domestic/US orders under $50.
International: Starts at $15-25, varies by location.
Tracking and Updates
- Tracking information is provided via email once shipped. You can also check your order status in your Nikn Lotus account.
- If your order hasn't arrived within the estimated time, contact us at support@niknlotus.com with your order number for assistance.
Important Notes
- We cannot guarantee exact delivery dates due to carrier delays, weather, or customs issues.
- Address accuracy is your responsibility; incorrect addresses may result in additional fees or returns.
- For pre-launch orders (placed before Jan 2, 2026), processing begins on launch day.
- Changes to this policy will be updated here and emailed to customers if significant.
If you have questions, visit our Contact Us page. Thank you for supporting Nikn Lotus — let's craft your world together! 🌿